Effective Date: January 2025
These Terms & Conditions (“Terms”) govern your access to and use of the website www.21appliance.com and the appliance repair services provided by 21 Home Appliance Repair (“Company,” “we,” “our,” or “us”).
By accessing our website, scheduling service, or allowing our technician to perform work, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
21 Home Appliance Repair provides in-home appliance diagnostic, repair, maintenance, and related services.
All services are subject to technician availability, service area, appliance condition, accessibility, and safety considerations.
Any pricing information or estimates provided via phone, text message, email, or online are estimates only and are not binding.
Final pricing is determined after an on-site inspection and diagnosis by a technician.
A diagnostic or service call fee may apply regardless of whether the customer proceeds with the repair.
No additional repairs or parts will be installed without customer authorization.
Appointment time windows are approximate and may be affected by traffic, weather, job complexity, or delays from prior service calls.
Customers are responsible for providing accurate contact information and ensuring access to the appliance at the scheduled time.
Late cancellations, failure to be present, or refusal of access may result in a service call or trip fee.
Payment is due immediately upon completion of services unless otherwise agreed in writing.
Accepted forms of payment may include cash, credit or debit cards, or other payment methods offered by the Company.
Unpaid balances may be subject to additional fees, service suspension, or collection actions as permitted by law.
To the fullest extent permitted by California law:
You agree not to:
All content on this website, including but not limited to text, graphics, logos, images, and layout, is the property of 21 Home Appliance Repair and is protected by applicable intellectual property laws.
Our website may contain links to third-party websites or services for convenience.
We do not control and are not responsible for the content, availability, or practices of those third-party websites.
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect personal information.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.
Any legal action or proceeding arising out of these Terms or our services shall be brought exclusively in the courts located in California.
We reserve the right to update, modify, or replace these Terms at any time.
Any changes will be effective upon posting on the website. Continued use of the website or services after changes are posted constitutes acceptance of the updated Terms.
If you have any questions regarding these Terms & Conditions, please contact us:
